FAQs
We have summarized some common problems, hope to help you.
Product
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Q.
Are you a factory or a trading company?
A.Piwin is a manufacturer with professional technology and overseas sales team. Have 10 years of export experience.
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Q.
What is your main product?
A.We cover a variety of new energy products, including AC electric vehicle chargers, DC electric vehicle charging stations, AL portable solar systems, DL small solar DC power systems, solar inverter series, hybrid solar inverter series (combined charging), solar charging Controller series, photovoltaic array combiner box, solar cell, solar panel, solar system, etc.
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Q.
Why choose Piwin?
A.1. OEM/ODM service.
2. The warranty period is 3-5 years.
3. Fast delivery (delivery within 7-15 working days after receipt of payment). -
Q.
What are your payment terms?
A.Bank transfer, credit card payment, Western Union, Payap, TT payment, cash, etc.
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Q.
What are your shipping conditions?
A.By express, air and sea. The customer can choose anyone accordingly.
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Q.
How to solve product problems?
A.Piwin has professional engineers to solve your problems by phone or computer.
Piwin provides customers with free product operation training. Like video, voice, email, Skype. In addition, customers can visit Piwin for face-to-face training. -
Q.
How to order your products?
A.When you are ready to order, please contact us to confirm the current price, payment arrangement and delivery time.
